Discover ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition by Claire Agutter.
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TextbookComputer ScienceBusiness MarketingItilTo Be Continuned5 LovedNonfictie
After spending years working in the corporate world, Claire Agutter finally decided to pursue a lifelong passion for writing. They currently reside in a quiet suburb where they spend most of their time outlining new stories, reading extensively, and occasionally attempting to bake.
I have mixed feelings about this one. Some parts were interesting, while others were a bit of a slog to get through. Might work better for someone else, just wasn't completely for me.
Mary GomezDecember 18, 2024
Good, but not quite perfect. Interesting premise and executed fairly well. Just a few slow chapters here and there. Not bad at all.
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Anthony RiveraSeptember 03, 2025
Good, but not quite perfect. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. Enjoyable weekend read.
Melissa SmithDecember 12, 2025
A very satisfying read. I loved how the story unfolded. It kept me guessing without being too confusing. Will be looking for more from this author.
Sandra YoungAugust 16, 2024
Such a great read. I loved how the story unfolded. It kept me guessing without being too confusing. Glad I picked this up.
Lisa AllenDecember 15, 2025
A very satisfying read. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Glad I picked this up.
James RobertsJune 30, 2024
I was pleasantly surprised. I loved how the story unfolded. It kept me guessing without being too confusing. Would probably read it again at some point.
Nancy CampbellAugust 03, 2024
Finished it in a couple of days. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Would probably read it again at some point.
Mark GonzalezJune 21, 2025
Really enjoyed this one. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Definitely recommend it if you like this genre.
Edward HallAugust 03, 2024
I liked it for the most part. Interesting premise and executed fairly well. Just a few slow chapters here and there. Enjoyable weekend read.
Eric ThompsonFebruary 07, 2024
Honestly one of the better books I've read lately. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. A solid 5/5 for me.
Kenneth JohnsonNovember 11, 2024
A solid read. The middle dragged a tiny bit, but the ending totally made up for it. I'd probably recommend it to a friend.
Joshua GomezAugust 07, 2024
A very satisfying read. The author did a great job wrapping everything up at the end. No weird plot holes left behind. Glad I picked this up.
Stephanie WilsonNovember 03, 2025
I was pleasantly surprised. The writing style is very engaging. It’s easy to follow but still has a lot of depth. A solid 5/5 for me.
Rebecca WhiteJuly 29, 2024
It was okay. It had some good moments, but the overall plot felt a bit disjointed in the second half. Probably won't read it again, but it was an okay way to pass the time.
Gary AllenMay 16, 2025
Really enjoyed this one. I loved how the story unfolded. It kept me guessing without being too confusing. Would probably read it again at some point.
Karen GarciaNovember 30, 2024
Such a great read. I got really invested in the main character's journey. Everything just clicked for me. A solid 5/5 for me.
Michelle ThomasNovember 15, 2025
Really enjoyed this one. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Definitely recommend it if you like this genre.
Dorothy DiazFebruary 12, 2024
Took me a few chapters to get into it, but it was worth it. Interesting premise and executed fairly well. Just a few slow chapters here and there. I'd probably recommend it to a friend.
Gary LewisMarch 13, 2024
I have mixed feelings about this one. Some parts were interesting, while others were a bit of a slog to get through. Might work better for someone else, just wasn't completely for me.
Christopher YoungFebruary 23, 2024
I was pleasantly surprised. The author did a great job wrapping everything up at the end. No weird plot holes left behind. A solid 5/5 for me.
Matthew HarrisNovember 24, 2024
I was pleasantly surprised. The author did a great job wrapping everything up at the end. No weird plot holes left behind. Worth the time and money.
Paul ParkerNovember 14, 2025
Glad someone recommended this to me. The author did a great job wrapping everything up at the end. No weird plot holes left behind. Would probably read it again at some point.
Barbara ParkerMarch 01, 2025
Pretty good overall. Interesting premise and executed fairly well. Just a few slow chapters here and there. I'd probably recommend it to a friend.
Steven CollinsMarch 06, 2025
Finished it in a couple of days. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Glad I picked this up.
Joshua CampbellJanuary 19, 2024
A very satisfying read. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Worth the time and money.
Michael KingAugust 11, 2024
A very satisfying read. The author did a great job wrapping everything up at the end. No weird plot holes left behind. Will be looking for more from this author.
Jessica NelsonSeptember 19, 2024
Took me a few chapters to get into it, but it was worth it. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. A solid 4 stars from me.
Lisa PerezFebruary 09, 2025
Pretty good overall. It held my attention, even if a few things were a little predictable. A solid 4 stars from me.
Richard JonesJuly 28, 2025
A solid read. I liked the main character, though some of the side plots were just okay. Still a good book.
Edward HallJuly 19, 2024
Pretty good overall. It held my attention, even if a few things were a little predictable. Still a good book.
Kenneth PerezFebruary 17, 2025
I was pleasantly surprised. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Glad I picked this up.
Jessica NelsonFebruary 16, 2024
Good, but not quite perfect. Interesting premise and executed fairly well. Just a few slow chapters here and there. Not bad at all.
Ryan AdamsApril 24, 2025
Really enjoyed this one. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Worth the time and money.
Anthony MartinezNovember 29, 2025
Took me a few chapters to get into it, but it was worth it. It held my attention, even if a few things were a little predictable. Enjoyable weekend read.
Michelle AndersonOctober 24, 2024
Such a great read. I loved how the story unfolded. It kept me guessing without being too confusing. Would probably read it again at some point.
Richard MartinezJuly 29, 2024
A very satisfying read. I loved how the story unfolded. It kept me guessing without being too confusing. Will be looking for more from this author.
Linda TurnerFebruary 13, 2024
A very satisfying read. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Would probably read it again at some point.
Ryan LewisJune 03, 2025
A solid read. I liked the main character, though some of the side plots were just okay. Still a good book.
Karen NelsonSeptember 05, 2025
Finished it in a couple of days. The author did a great job wrapping everything up at the end. No weird plot holes left behind. Would probably read it again at some point.
Gary CarterAugust 15, 2025
Took me a few chapters to get into it, but it was worth it. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. Still a good book.
Karen JonesMay 31, 2025
Honestly one of the better books I've read lately. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Will be looking for more from this author.
Margaret TurnerMay 18, 2025
Pretty good overall. The middle dragged a tiny bit, but the ending totally made up for it. Enjoyable weekend read.
David LewisAugust 27, 2024
I liked it for the most part. The middle dragged a tiny bit, but the ending totally made up for it. Not bad at all.
Matthew HillSeptember 09, 2025
Took me a few chapters to get into it, but it was worth it. The middle dragged a tiny bit, but the ending totally made up for it. Not bad at all.
Richard AllenFebruary 26, 2025
Pretty good overall. I liked the main character, though some of the side plots were just okay. A solid 4 stars from me.
Gary LopezOctober 04, 2025
I was pleasantly surprised. I got really invested in the main character's journey. Everything just clicked for me. Worth the time and money.
Ryan ParkerJuly 12, 2025
Really enjoyed this one. I got really invested in the main character's journey. Everything just clicked for me. Will be looking for more from this author.
Edward GomezJuly 05, 2025
A very satisfying read. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Worth the time and money.
Jacob HallDecember 16, 2024
Honestly one of the better books I've read lately. I got really invested in the main character's journey. Everything just clicked for me. Definitely recommend it if you like this genre.
Joshua WalkerNovember 21, 2025
Good, but not quite perfect. Interesting premise and executed fairly well. Just a few slow chapters here and there. Still a good book.
Ashley BakerMarch 31, 2025
Honestly one of the better books I've read lately. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Definitely recommend it if you like this genre.
Steven CollinsOctober 25, 2025
A very satisfying read. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Will be looking for more from this author.
Edward RobertsAugust 02, 2025
Really enjoyed this one. I loved how the story unfolded. It kept me guessing without being too confusing. Worth the time and money.
Deborah GarciaFebruary 14, 2025
I was pleasantly surprised. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Definitely recommend it if you like this genre.
Karen NelsonAugust 21, 2024
I was pleasantly surprised. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Will be looking for more from this author.
Nicholas PhillipsFebruary 06, 2025
Such a great read. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Glad I picked this up.
Rebecca WhiteSeptember 24, 2024
A very satisfying read. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Worth the time and money.
William DavisMay 29, 2024
An average read for me. Some parts were interesting, while others were a bit of a slog to get through. It's fine if you have nothing else to read.
Betty CampbellJune 06, 2024
I was pleasantly surprised. The author did a great job wrapping everything up at the end. No weird plot holes left behind. Definitely recommend it if you like this genre.
Rebecca HernandezFebruary 14, 2025
Honestly one of the better books I've read lately. I loved how the story unfolded. It kept me guessing without being too confusing. Worth the time and money.
Daniel MartinezAugust 31, 2024
I liked it for the most part. I liked the main character, though some of the side plots were just okay. I'd probably recommend it to a friend.
Gary CollinsAugust 26, 2025
Took me a few chapters to get into it, but it was worth it. It held my attention, even if a few things were a little predictable. Still a good book.
Jennifer CarterMay 03, 2025
It was okay. The writing was fine, but I didn't feel very connected to the characters. They felt a bit flat. Just right down the middle.
Daniel MartinezFebruary 02, 2025
Really enjoyed this one. I got really invested in the main character's journey. Everything just clicked for me. Would probably read it again at some point.
Paul CollinsMay 06, 2024
Good, but not quite perfect. The middle dragged a tiny bit, but the ending totally made up for it. A solid 4 stars from me.
Ryan AdamsFebruary 17, 2024
Finished it in a couple of days. The author did a great job wrapping everything up at the end. No weird plot holes left behind. Will be looking for more from this author.
Cynthia WilsonOctober 06, 2025
Really enjoyed this one. The author did a great job wrapping everything up at the end. No weird plot holes left behind. Glad I picked this up.
Karen KingMarch 17, 2025
Took me a few chapters to get into it, but it was worth it. The middle dragged a tiny bit, but the ending totally made up for it. Not bad at all.
Karen ParkerMay 28, 2024
Really enjoyed this one. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. A solid 5/5 for me.
Emily EvansDecember 15, 2025
Finished it in a couple of days. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Glad I picked this up.
David LopezOctober 16, 2024
Really enjoyed this one. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Glad I picked this up.
Elizabeth CarterJanuary 16, 2025
Glad someone recommended this to me. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Worth the time and money.
Steven HernandezSeptember 16, 2025
Really enjoyed this one. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. A solid 5/5 for me.
David TorresOctober 07, 2025
Good, but not quite perfect. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. A solid 4 stars from me.
Nicholas PhillipsJune 02, 2025
Honestly one of the better books I've read lately. I got really invested in the main character's journey. Everything just clicked for me. Worth the time and money.
Ryan YoungOctober 25, 2025
Finished it in a couple of days. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Worth the time and money.
Donna LopezMay 22, 2025
Glad someone recommended this to me. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Glad I picked this up.
Robert JonesDecember 05, 2025
Glad someone recommended this to me. I got really invested in the main character's journey. Everything just clicked for me. Glad I picked this up.
James ScottMarch 10, 2025
Honestly one of the better books I've read lately. I loved how the story unfolded. It kept me guessing without being too confusing. Worth the time and money.
Steven GonzalezJanuary 06, 2025
A very satisfying read. The author did a great job wrapping everything up at the end. No weird plot holes left behind. A solid 5/5 for me.
Mark MillerAugust 15, 2024
I have mixed feelings about this one. It had some good moments, but the overall plot felt a bit disjointed in the second half. Might work better for someone else, just wasn't completely for me.
Laura ScottFebruary 15, 2025
I liked it for the most part. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. Not bad at all.
Paul SanchezNovember 26, 2025
Glad someone recommended this to me. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Glad I picked this up.
Richard TurnerOctober 16, 2025
Honestly one of the better books I've read lately. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Would probably read it again at some point.
Robert GarciaApril 27, 2024
Such a great read. The author did a great job wrapping everything up at the end. No weird plot holes left behind. A solid 5/5 for me.
Patricia DavisMay 22, 2024
I was pleasantly surprised. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Will be looking for more from this author.
Patricia NguyenFebruary 20, 2025
Finished it in a couple of days. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Glad I picked this up.
Susan NelsonSeptember 13, 2025
Not bad, but not my favorite. The pacing was a bit slow and I found myself skimming a few pages. It wasn't terrible, just okay. A generous 3 stars.
Steven LeeJune 22, 2025
An average read for me. The writing was fine, but I didn't feel very connected to the characters. They felt a bit flat. Might work better for someone else, just wasn't completely for me.
Michael MillerApril 28, 2024
I liked it for the most part. Interesting premise and executed fairly well. Just a few slow chapters here and there. Enjoyable weekend read.
Michelle MartinApril 05, 2024
Finished it in a couple of days. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Will be looking for more from this author.
Linda HallMay 08, 2025
Good, but not quite perfect. I liked the main character, though some of the side plots were just okay. I'd probably recommend it to a friend.
Robert ThompsonNovember 02, 2025
Glad someone recommended this to me. I loved how the story unfolded. It kept me guessing without being too confusing. Will be looking for more from this author.
Amanda ReyesJune 06, 2024
It was just alright. It felt a bit repetitive in the middle. Could have been shorter. It's fine if you have nothing else to read.
Nicholas TurnerAugust 03, 2024
A solid read. I liked the main character, though some of the side plots were just okay. Not bad at all.
David MooreFebruary 21, 2025
I was pleasantly surprised. I got really invested in the main character's journey. Everything just clicked for me. Worth the time and money.
William MooreSeptember 22, 2024
Pretty good overall. Interesting premise and executed fairly well. Just a few slow chapters here and there. A solid 4 stars from me.
Patricia GarciaDecember 31, 2024
A very satisfying read. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Glad I picked this up.
Edward GarciaJuly 20, 2024
Good, but not quite perfect. I liked the main character, though some of the side plots were just okay. Enjoyable weekend read.
Kevin LopezApril 18, 2024
A very satisfying read. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Definitely recommend it if you like this genre.
Sharon ParkerApril 12, 2025
Glad someone recommended this to me. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Worth the time and money.
Anthony RiveraDecember 04, 2025
I was pleasantly surprised. I loved how the story unfolded. It kept me guessing without being too confusing. Will be looking for more from this author.
Jennifer CarterOctober 14, 2025
It was just alright. It had some good moments, but the overall plot felt a bit disjointed in the second half. Just right down the middle.
Dorothy LeeJune 23, 2025
Such a great read. I loved how the story unfolded. It kept me guessing without being too confusing. Glad I picked this up.
Elizabeth SmithJune 20, 2024
I was pleasantly surprised. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. A solid 5/5 for me.
Emily PerezJanuary 17, 2025
Finished it in a couple of days. I loved how the story unfolded. It kept me guessing without being too confusing. Glad I picked this up.
Nancy MooreNovember 03, 2024
Honestly one of the better books I've read lately. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Would probably read it again at some point.
William WhiteFebruary 17, 2024
Good, but not quite perfect. It held my attention, even if a few things were a little predictable. A solid 4 stars from me.
George WilsonMarch 02, 2025
Honestly one of the better books I've read lately. I got really invested in the main character's journey. Everything just clicked for me. Glad I picked this up.
Matthew HarrisAugust 22, 2024
A very satisfying read. The author did a great job wrapping everything up at the end. No weird plot holes left behind. Worth the time and money.
Linda MillerNovember 19, 2024
A very satisfying read. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Glad I picked this up.
Karen KingOctober 21, 2024
Pretty good overall. The middle dragged a tiny bit, but the ending totally made up for it. Enjoyable weekend read.
Betty WrightJuly 31, 2025
Honestly one of the better books I've read lately. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Would probably read it again at some point.
Betty WhiteAugust 04, 2025
A very satisfying read. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. A solid 5/5 for me.
Patricia WhiteNovember 21, 2024
A solid read. I liked the main character, though some of the side plots were just okay. A solid 4 stars from me.
Nancy MooreFebruary 18, 2025
Really enjoyed this one. I loved how the story unfolded. It kept me guessing without being too confusing. Glad I picked this up.
Richard PhillipsFebruary 19, 2024
Took me a few chapters to get into it, but it was worth it. The middle dragged a tiny bit, but the ending totally made up for it. Not bad at all.
Nancy BakerJune 20, 2025
Pretty good overall. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. A solid 4 stars from me.
Kenneth DiazOctober 31, 2025
Pretty good overall. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. A solid 4 stars from me.
Jennifer MillerDecember 09, 2025
Such a great read. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Would probably read it again at some point.
Anthony LopezAugust 16, 2025
Such a great read. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Definitely recommend it if you like this genre.
Robert JonesOctober 29, 2024
Not bad, but not my favorite. It had some good moments, but the overall plot felt a bit disjointed in the second half. Probably won't read it again, but it was an okay way to pass the time.
Nancy DavisApril 17, 2025
Really enjoyed this one. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Definitely recommend it if you like this genre.
David MooreFebruary 08, 2024
A very satisfying read. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Will be looking for more from this author.
Sharon RobertsNovember 16, 2025
Honestly one of the better books I've read lately. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Will be looking for more from this author.
Laura MartinAugust 27, 2025
A solid read. It held my attention, even if a few things were a little predictable. I'd probably recommend it to a friend.
Joseph ClarkSeptember 18, 2025
Honestly one of the better books I've read lately. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. A solid 5/5 for me.
Patricia TurnerSeptember 05, 2024
Honestly one of the better books I've read lately. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Definitely recommend it if you like this genre.
William DavisJuly 12, 2024
A solid read. I liked the main character, though some of the side plots were just okay. Enjoyable weekend read.
Mark LopezMay 16, 2024
Took me a few chapters to get into it, but it was worth it. I liked the main character, though some of the side plots were just okay. I'd probably recommend it to a friend.
Elizabeth EdwardsJanuary 21, 2024
I was pleasantly surprised. I got really invested in the main character's journey. Everything just clicked for me. Will be looking for more from this author.
Gary MartinezJanuary 02, 2024
I liked it for the most part. I liked the main character, though some of the side plots were just okay. I'd probably recommend it to a friend.
Karen ThompsonDecember 09, 2025
I was pleasantly surprised. The author did a great job wrapping everything up at the end. No weird plot holes left behind. Will be looking for more from this author.
David MartinMarch 02, 2024
Really enjoyed this one. I loved how the story unfolded. It kept me guessing without being too confusing. Will be looking for more from this author.
Sandra YoungAugust 09, 2025
A solid read. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. Still a good book.
Gary HernandezDecember 01, 2024
Really enjoyed this one. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Glad I picked this up.
Susan PhillipsOctober 06, 2024
Good, but not quite perfect. I liked the main character, though some of the side plots were just okay. I'd probably recommend it to a friend.
Kenneth GreenAugust 04, 2024
I have mixed feelings about this one. Some parts were interesting, while others were a bit of a slog to get through. It's fine if you have nothing else to read.
Thomas HillMarch 02, 2024
Really enjoyed this one. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Definitely recommend it if you like this genre.
Paul MooreDecember 17, 2024
Took me a few chapters to get into it, but it was worth it. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. Still a good book.
Mark MillerMay 16, 2025
I was pleasantly surprised. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Would probably read it again at some point.
Eric GreenJanuary 25, 2025
Finished it in a couple of days. I got really invested in the main character's journey. Everything just clicked for me. Worth the time and money.
Melissa MitchellMay 15, 2024
Good, but not quite perfect. Interesting premise and executed fairly well. Just a few slow chapters here and there. Still a good book.
Nicholas TurnerFebruary 28, 2024
Really enjoyed this one. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Definitely recommend it if you like this genre.
Robert CruzMay 17, 2024
I liked it for the most part. The middle dragged a tiny bit, but the ending totally made up for it. Not bad at all.
Ryan YoungMarch 21, 2024
I have mixed feelings about this one. The pacing was a bit slow and I found myself skimming a few pages. It wasn't terrible, just okay. A generous 3 stars.
Sarah CampbellApril 04, 2024
Honestly one of the better books I've read lately. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Worth the time and money.
Kenneth WhiteJune 26, 2025
A very satisfying read. I got really invested in the main character's journey. Everything just clicked for me. Will be looking for more from this author.
Eric ThomasSeptember 05, 2025
Glad someone recommended this to me. I got really invested in the main character's journey. Everything just clicked for me. Would probably read it again at some point.
