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Showing results for "Service Management"
Foundations of IT Service Management with ITIL 2011: ITIL Foundations Course in a Book
Service Management: Operations, Strategy, and Information Technology
Service Management and Marketing 3e: Customer Management in Service Competition
Service Operations Management
Principles of Service Marketing and Management
Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives
Service Management and Operations
ITSM QuickStart Guide: The Simplified Beginner's Guide to IT Service Management
Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children: Making Shoes for the Cobbler's Children
ITIL & ITSM QuickStart Guides: The Simplified Beginner's Guides to ITIL & IT Service Management (ITIL, ITIL Foundation, ITIL, IT Service Management)
IT Service Management Based on ITIL® V3 - A Pocket Guide (English version) (ITSM Library)
The Semantic Web: A Guide to the Future of XML, Web Services, and Knowledge Management
Service Management and Marketing: A Customer Relationship Management Approach
Logistics and Supply Chain Management: Strategies for Reducing Costs and Improving Service (Financial Times Management)
Architecting ITSM: A Reference of Configuration Items and Building Blocks for a Comprehensive IT Service Management Infrastructure
Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives
Core Security Patterns: Best Practices and Strategies For J2EE, Web Services, and Identity Management
Metrics for IT Service Management
Foundations of IT Service Management: based on ITIL (English version)
