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Showing results for
"Service Design"
This is Service Design Thinking: Basics – Tools – Cases
Marc Stickdorn
This Is Service Design Doing: Applying Service Design Thinking in the Real World
Marc Stickdorn
Service Design: From Insight to Implementation
Andy Polaine
Good Services: How to Design Services that Work
Lou Downe
Service Design for Business: A Practical Guide to Optimizing the Customer Experience
Ben Reason
Service Design Patterns: Fundamental Design Solutions for SOAP/WSDL and RESTful Web Services
Robert Daigneau
This Is Service Design Methods: A Companion to This Is Service Design Doing
Marc Stickdorn
Value Proposition Design: How to Create Products and Services Customers Want
Alexander Osterwalder
An Introduction to Service Design: Designing the Invisible
Lara Penin
The Service Startup: Design Thinking gets Lean
Tennyson Pinheiro
SOA: Principles of Service Design
Thomas Erl
Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight – A Practical Guide to Customer Capital and Trust
Thomas A. Stewart
Service-Oriented Design with Ruby and Rails (Addison-Wesley Professional Ruby Series)
Paul Dix
Laws of UX: Using Psychology to Design Better Products & Services
Jon Yablonski
Touchpoint 2#1 - Service Design and Behavioural Change
Service Design Network | SDN
How to Have Your Cake and Eat It Too: An Introduction to Service Design
Margus J. Klaar
A Submissive's Service (Designed for Submission Book 3)
Maggie Ryan
Web Service Contract Design and Versioning for SOA
Thomas Erl
ITIL Service Design (ITIL Service Lifecycle)
The Stationery Office
User Research: Improve Product and Service Design and Enhance Your UX Research
Stephanie Marsh