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Showing results for "Customer Relationship"

Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage

Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage

Nicolaj Siggelkow
When Digital Becomes Human: The Transformation of Customer Relationships

When Digital Becomes Human: The Transformation of Customer Relationships

Steven Van Belleghem
Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management

Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management

Michael J.A. Berry
B4B: How Technology and Big Data Are Reinventing the Customer-Supplier Relationship

B4B: How Technology and Big Data Are Reinventing the Customer-Supplier Relationship

J.B. Wood
Win Friends and Customers: Relationship and Business Success from Empathic Acknowledging

Win Friends and Customers: Relationship and Business Success from Empathic Acknowledging

Lawrence J. Bookbinder
Customer Relationship Imprinting: The Six Elements that Ensure Exceptional Service Without Exception

Customer Relationship Imprinting: The Six Elements that Ensure Exceptional Service Without Exception

Michael Barnett
Customer Relationship Management

Customer Relationship Management

Ed Peelen
Managing Customer Relationships: A Strategic Framework

Managing Customer Relationships: A Strategic Framework

Don Peppers
Customer Relationship Management: Concepts and Technologies

Customer Relationship Management: Concepts and Technologies

Francis Buttle
CRM Handbook, The: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series)

CRM Handbook, The: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series)

Jill Dyché
Your Brand, the Next Media Company: How a Social Business Strategy Enables Better Content, Smarter Marketing, and Deeper Customer Relationships

Your Brand, the Next Media Company: How a Social Business Strategy Enables Better Content, Smarter Marketing, and Deeper Customer Relationships

Michael Brito
Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics)

Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics)

Vinay Kumar
Harvard Business Review on Customer Relationship Management

Harvard Business Review on Customer Relationship Management

C.K. Prahalad
Triple Fit Strategy: How to Build Lasting Customer Relationships and Boost Growth

Triple Fit Strategy: How to Build Lasting Customer Relationships and Boost Growth

Christoph Senn
Secrets of Customer Relationship Management: It's All About How You Make Them Feel

Secrets of Customer Relationship Management: It's All About How You Make Them Feel

James G. Barnes
Customer Relationship Management: Integrating Marketing Strategy and Information Technology

Customer Relationship Management: Integrating Marketing Strategy and Information Technology

William G. Zikmund
Sales Management: Building Customer Relationships and Partnerships

Sales Management: Building Customer Relationships and Partnerships

Joseph F. Hair Jr.
Service Management and Marketing: A Customer Relationship Management Approach

Service Management and Marketing: A Customer Relationship Management Approach

Christian Grönroos
Sun Tzu Strategies for Selling: How to Use The Art of War to Build Lifelong Customer Relationships

Sun Tzu Strategies for Selling: How to Use The Art of War to Build Lifelong Customer Relationships

Gerald A. Michaelson
Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management

Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management

Olivia Parr Rud